Careers Optwize Global Outsourcing Company

Optwize Inc. is Global Outsourcing Company delivery Business Process Outsourcing and Professional Services our clients worldwide. We are headquartered in the US with offices in the Philippines and Mexico.

In today's competitive, performance-oriented markets, and those faced with new, imposing risks and regulations, enterprises of all sizes must embrace a better way to do business. Optwize leads the way in offering businesses worldwide a cost-effective, quality and just-in-time workforce to help them meet their goals and prosper. Optwize's inguinuty ensures their clients have access to specialized software such as open source and the most highly trained, international technical expertise to deliver affordable, strategy-driven solutions that guaranty ROI, while reducing the cost of ownership.

Through our global network of senior analysts, developers, cusotmer service agents, transcriptionists and project managers, Optwize focuses on their customers core competencies to achieve cost-effective information access and reporting, platform integration, process improvement, forecasting, state-of-the-art analytics, business processing and more.

Whether a company is already global or is planning to go global, Optwize helps their clients onshore, near-shore, or offshore with solutions and services that will analyze, streamline and integrate a business to achieve maximum profitability at minimal cost with no additional overhead.

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We are currently looking for the following:

Technical Support Representative

Bachelor's Degree
At least 2 years of working experience in the related field is required for this position.
Work experience as a technical support in a call center is an advantage.
Strong/excellent English verbal and written communication skills to train and support customers over the phone the whole shift in resolving product issues, troubleshoot and to provide workarounds to known problems.
Knowledgeable in MS Word, Excel, PowerPoint, the Internet, web browsers, web servers, and assorted operating systems.
Familiarity with Salesforce Case Management is an advantage.
Willing to work in shifting schedule.

Information Analysts

Strong aptitude to quickly identify, solve, and implement solutions to problems that ensure data integrity and process reliability.
At least 1-2 years of SQL Server 2000 or SQL Server 2005 development experience creating data processes for data warehousing and/or strategy development.
Automation using SQL Server 2005 using SQL Server Reporting Services, Analysis Services, and/or Integration Services (SSIS/DTS).
Data movement between Oracle and SQL Server.
Preferably has knowledge in SQL Data process development on Oracle 9i or a newer version.
Preferably has knowledge in data warehouse development in SQL Server environment (SQL Server 2000 or a newer version).

Market Research Executive

Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking, Commerce or equivalent.
Required skill(s): Internet Research, Market Research.
At least 3 year(s) of working experience in the related field is required for this position.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably 1-4 Yrs Experienced Employees specializing in Marketing/Business Development or equivalent.
Must be skilled in using the Microsoft Office Suite, e.g. Excel, Word and PowerPoint.
Experience and knowledge in basic accounting is a plus.
Must be a time conscious individual and meet deadlines.
Must be willing to work under pressure.
Must be willing to work during US hours.

Sr. Solutions Consultant

Sales Executive/Professional with +10 years experience selling and marketing BPO or IT, Consulting/Professional Services.
MBA Preferred
Successful track record of high-end, consultative and collaborative sales.
Excellent prospecting skills to identify open and develop new business opportunities.
Ability to conduct industry and customer analysis: Identify pain points.
Ability to define specific solutions within abstract environment.
Good Written & oral communication skills as well as excellent interpersonal skills.
Proven track record of building and implementing an alliances program from the ground up.
Ability to create and deliver professional, effective presentations.
Experience working with high-level executives on various partnering activities with tight deadlines.
Ability to manage multiple sales initiative where in diplomacy, sales process management, and negotiating skills are essential.
Previous experience in developing partnership opportunities with clear deal parameters with an outlined Return on Investment.
Significant Travel. Must be able to travel at least 30%-50%.

Collections Senior

Minimum 7 years of collections background with a minimum of 5 years special finance auto financing experience
Must be literate and fluent in English.
Excellent verbal and written communication skills required.
Ability to read, analyze and interpret general correspondence.
Ability to solve practical problems and manage a variety of complex situations
Ability to execute and interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.
Must have knowledge of auto finance industry
Ability to read, analyze, and interpret major credit bureau reports is essential.
Multi-tasking and organizational skills are a must, as is the ability to be a team player and communicate well with employees in other areas and departments and customers.
Must have excellent customer service skills and have the ability to stay organized with multiple tasks
Above average communication skills including the ability to make presentations, negotiate and converse with an array of customers with different needs and expectations